Allow customers to view, modify, and upgrade their subscription plans effortlessly.
Provide customers with upcoming billing dates, payment history, and downloadable invoices.
Allow customers to update their account information and payment methods.
Eliminate phone calls and manual CSR efforts as subscribers can now independently upgrade or modify their service plans using the customer portal.
Allow for subscribers to submit support tickets and chat directly with an agent from their customer portal. Tickets will appear as ‘open’ within the gaiia ticketing module, while also being attached to the core customer account.
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