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November 25, 2025
After securing over $15 million to expand rural broadband across Mississippi, Uplink Internet has launched on gaiia, consolidating its fiber and wireless operations into a single modern OSS/BSS platform.
The Uplink team, chose gaiia to streamline operations, improve visibility, and prepare for rapid growth toward 10,000 passings in the next few years.
By migrating from multiple systems into one connected platform, Uplink now manages billing, workforce, and network monitoring in a unified environment. Their new coverage-aware checkout dynamically supports both ‘order’ and ‘request’ modes, with options for voice services and number porting built in.
A key requirement for Uplink was support for a Ubiquiti Fiber integration, giving their team the foundation for automation. The project also deployed UNMS monitoring directly within gaiia’s interface, offering a clear view of network health and performance.
With gaiia, Uplink Internet now operates on a scalable system designed to accelerate new service rollouts, enhance customer experience, and support their expansion across Mississippi communities.
“As we expand fiber across Mississippi, it was clear we needed a single platform that could scale with us. gaiia gives us the visibility, automation, and flexibility to manage both our fiber and wireless networks in one place.” — Brian Smith, CEO of Uplink Internet.
Uplink Internet delivers fast, reliable internet to homes and businesses across Mississippi through both fiber and wireless networks. With new investments in rural expansion, the company is focused on connecting underserved communities and delivering exceptional local service. uplinkinternet.net
gaiia is a leading provider of OSS/BSS solutions for the telecommunications industry. With its comprehensive platform, gaiia offers ISPs an all-in-one solution for billing, CRM, operations, automation, and more. Founded with a mission to simplify and optimize ISP operations, gaiia empowers providers worldwide to deliver exceptional services and accelerate growth in the digital age.
November 25, 2025
