But don't just take our word for it — check out what they have to say.
We’ve been really impressed with how responsive and attentive gaiia’s customer support is. They genuinely value our feedback and have tailored the platform to meet our needs.
Reporting and data access are a big step up from our previous stack, and the automation we gained on day one changed how we operate. The gaiia team's been great to work with, and they actually listen to our feedback.
Our go live went extremely well. The process was smooth, and we already see benefits from the automation and streamlined workflows. Our team is really excited about the new system.
Would I recommend this software? Absolutely. Unless you are my competitor. Then I recommend spending a lot of time and money developing your own software. Truly the greatest ethical question of our era.
The power to customize reports and receive real-time data has been extremely valuable. gaiia has provided us with the tools we need to analyze our penetration rates across properties, and understand the service breakdowns within each building.
The biggest advantage was being able to manage mobile within the same platform as our broadband business. We avoided stitching together new integrations, which reduced risk, on the operational side while ensuring customers experience it as one unified service.
Monthly checkout volume grew roughly 6x, yet the vast majority of orders required zero technician intervention, proving the checkout platform scaled without adding operational overhead.
The new checkout and automated workflows have significantly reduced the manual effort required to onboard customers and manage service changes.
Kudos to your support, like your support at gaiia. Wow, they're fast. So that is very much appreciated.
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